Terms and Conditions

Name: Frogbones Family Shooting Center
Price range: $$

These terms and conditions (the “Terms and Conditions”) govern the use of www.frogbones.com and all subdomains (the “Site”). This Site is owned and operated by Frog Bones LLC. This Site is an e-commerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

MEMBERSHIPS

All memberships are valid for 1 year from the date of purchase. Non-recurring memberships must be paid in full at the time of purchase and are only available in store. Annual and Monthly memberships are offered, both in a recurring billing cycle to facilitate accuracy in maintaining accountability of member’s status. Members acknowledge that there is a cancellation fee of $40 and requires 30 day notification. Memberships aren’t eligible for refund or transfer to separate individuals/accounts. Members acknowledge that a valid credit card, phone number, and email address are required for membership and authorize the company to contact them. All Members are required to comply to all retail, restaurant, and range rules and guidelines. Waivers of consent and adherence to the rules of safety and laws surrounding the sale of firearms and ammunition are required regardless of membership type or status. Members who violate the terms and conditions will be subject to cancellation of their membership.

DISCOUNTS

Discounts are provided to specific groups and on a case-by-case basis. Active Military, Law Enforcement, Fire & EMS are eligible for 10% Off eligible retail products. Veterans and Retired Military, Law Enforcement, and First Responders are eligible for 5% Off eligible retail products. Service discounts do not apply to Armed Security/G License Holders, NRA Instructors, Privatized Correctional Officers, Family of Military/First Responders, Nurses/Doctors, Judges, and Commercial Pilots. These discounts are only available to eligible members who can provide the required forms of identification to verify their eligibility (Identification requirements may vary). The company doesn’t facilitate or process any pro deals or discounts established by individuals/groups directly with manufacturers. Discounts are not compounding or be used in addition to any other available discounts. All products are sold in accordance with manufacturer and vendor guidelines for Minimum Advertised Price rules.

LAYAWAYS

Customers are encouraged to utilize our available layaway program. Customers are required to provide a minimum payment of 15% up front at the time of their layaway for firearms, minimum payment of 50% up front is required for NFA items. For firearms, customers have 90 days from the date of layaway to pay in full or they will be charged a cancellation/restocking fee of 30% of the total price (minus their initial layaway payment). Any remaining balance will be put on deposit in the customer’s account to be used as store credit. Customers who purchase NFA items on layaway will be charged in full 90 days after the tax stamp’s arrival. Refunds are not available to layaway items. Customers are required to provide a valid phone number, email address, and credit card to be kept on file to facilitate the layaway process and authorize the company to contact them. Customers are limited to two (2) layaways at a single time.

SPECIAL ORDERS

Special Orders are accepted on a case-by-case basis based on availability with the distributor and require Manager On Duty approval prior to processing of the Special Order. Customers are required to provide a full (100%) payment up front at the time of submission of their special order. Customers have 90 days from the date of their Special Order’s arrival to pick up their item or will be charged a 10% stocking fee. Customers who purchase NFA items will be charged a 10% stocking fee 90 days after the tax stamp’s arrival. Refunds and returns are not available for Special Order items. Customers are required to provide a valid phone number, email address, and credit care to be kept on file to facilitate the layaway process. Customers are limited to one (1) Special Order at a single time.

RETURNS & EXCHANGES

Returns must be in original undestroyed packaging with a valid receipt and in like-new condition. All ammunition and firearms purchases are final. Discounted items and items sold on sale are not eligible for returns. Items sold on consignment are not eligible for returns. Exchanges are offered on a case-by-case basis at the discretion of the General Manager.

REFUNDS

Refunds must be requested within thirty (30) days of purchase. Refunds are approved on a case by case basis and require cause (product is broken, doesn’t match description, is the wrong size, or doesn’t meet customer expectations). Refunds are not available to items on Sale, items sold on Consignment, Layaway, Special Order or on Discount.

Refunds are available to cancellations who provide notice of cancellation within the acceptable periods established by the booking terms and conditions. (see Cancellations/No-Shows)

CANCELLATIONS/NO-SHOWS

Training cancellations are acceptable with twenty-four (24) hours notice. We currently do not offer standby or waitlist opportunities, customers are serviced on a first come first served basis. No-Call/No-Shows will be billed in full and are not eligible for reschedule.

Membership cancellations are offered to Monthly subscribers only. During the account establishment members acknowledge that there is a cancellation fee of $40 and requires thirty (30) day notification.

Special Event and Private Event cancellations are acceptable within seven (7) days notice. No-Call/No-Shows will be billed in full and are not eligible for reschedule.

RANGE SAFETY RULES

NO Food, Drinks, or Tobacco are allowed on the Range.
- Persons who have consumed alcoholic beverages or drugs will not be allowed in the range facility. Alcohol or Controlled Substance use prior to entering the range facility is not allowed. All food or drink brought into the range facility will be considered contaminated and disposed of immediately by Range Staff.
EYE PROTECTION IS REQUIRED AT ALL TIMES.
- Shooter’s glasses or tempered glasses are required to be worn at all times inside the range facility. Authorized eye protection must be donned before departing the retail area and must be worn at all times while inside the staging and firing areas (prescription excepted).
OVER THE EAR PROTECTION IS REQUIRED AT ALL TIMES.
- Over the ear hearing protection is required at all times inside the range facility. Over the ear hearing protection must be donned prior to departing the retail area and must be worn at all times while inside the staging and firing areas.
NO Firearms Outside the Lane Booth at ANY Time.
- All firearms must be clear and bagged or in a container before leaving the firing area. Firearms are not allowed to enter or exit the range in an open carry configuration.
ALL UNDER 18 must be Supervised by Legal Guardian at ALL times.
- Anyone under the age of 18 are required to be supervised by a legal guardian at all times while on the retail and range premises. Children under the age of 10 will not be allowed in the firing area.
ALL Ammunition must be Screened and Approved by Range Staff PRIOR to entering Range.
- No reloads, no steel, no aluminum, no armor piercing, tracer, or explosive ammunition is allowed. All ammunition is required to be screened and approved by Range Staff prior to entering the range facility.
ALL Firearms must be clear with the action open except while actively firing.
- Firearms must be cleared and safe prior to being placed on the booth table or to transition between shooters.
NO Person is allowed forward of the firing line. ALL Firearms must be safely pointed downrange at ALL Times.
- Contact range staff if assistance is needed.
NO more than ONE Person allowed in the firing area at a time.
- No more than 3 persons are permitted at each firing lane on the rifle range. No more than 4 persons are permitted at each firing lane on the pistol range. Coaching may occur at the permission of Range Staff.
COMPETENCY IS REQUIRED FOR PUBLIC and STAFF SAFETY.
- Only firearms in good working condition are allowed on the firing line (user is held responsible). Pistols, Rifles, and Shotguns must have functioning sights and are subject to inspection at any time by staff. Failure to display safe handling of firearm will result in removal from the range and an offer to participate in training.

RANGE POLICIES

Completion of a current Electronic Waiver is Required Prior to Entering the Range Facility.
Accurate and current customer information is required to ensure customer safety and satisfaction. Customers must provide valid photo identification, name, age, date of birth, address, phone number, and email address to use range facilities.Eye and Ear
Protection is required at all times inside the Range Facility and must be donned prior to departing the retail space and entering the Range Outer Staging Area.
Customers are authorized to fire up to .308 ball ammunition. No black powder firearms, no reloaded ammunition, no steel cased or aluminum cased ammunition, no armor piercing, tracer, or explosive bullets are allowed. All ammunition is subject to inspection prior to and during the customer’s range experience.
All firearms must be pointed down range in a safe manner at all times. Firearms are required to be cleared and safe prior to transferring shooters
All fired rounds must impact the bullet trap area. No impact into floor, roof, booth barriers, or side walls.
Drawing from the holster is only allowed for authorized customers. Training is available to verify equipment and competency at any time.
Rapid fire, or rapid successive shots in strings of three (3) or more, must be approved by Range Staff.
No food, drinks (to include water), tobacco or tobacco equivalent products are allowed in the Range Facility at any time. All food or drink brought into the Range Facility will be considered contaminated and disposed of immediately by Range Staff. This is in the interest of public health and safety.
Alcohol or Controlled Substance use prior to entering the range facility is not allowed. All customers are subject to verification prior to entering the Range Facility and inspection at any time.

GUN RENTAL POLICY

All Range Safety Rules and Range Policies must be applied at all times.
Must be at least 21 years of age to rent a firearm.
Range firearms must be fired with ammunition purchased on premises.
Any violation of rules and regulations will void your rental without a refund.

SMS/MMS Opt-In and Use Policy

If the user opts in to SMS/MMS messaging services offered by Frog Bones LLC through expressed written or digital methods, for SMS/MMS text messaging communications as a part of App to Customer business communications, the user consents to receive SMS/MMS text messages at any time offering reminders, promotions, and other services from Frog Bones LLC, its affiliates, and its partners. Message and Data rates may apply.

Frog Bones LLC’s cell phone SMS/MMS text messaging system will send SMS/MMS text messages to remind you about your order status, the arrival of a transfer, online review request, membership renewal reminder, and other exclusive discount promotional offers in the future. Users are not required to sign up in order to purchase products or services from Frog Bones LLC but are provided this service to facilitate greater customer experience. SMS/MMS messages will be sent using automated technology as well as manually sent messages no more than 4 non-transactional messages a month. You may opt out at any time by simply replying STOP to the text message.

WEBSITE USE

TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of www.frogbones.com (the “Site”). This Site is owned and operated by Frog Bones LLC. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Frog Bones LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

How to file a takedown notice (called a “DMCA notice”)

If copyright holders or their agents believe that any content on this Website infringes upon their copyrights, they may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing the Owner’s Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

A physical or electronic signature of a person authorized to act on behalf of the holder of an exclusive right that is allegedly infringed;

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Owner to locate the material;

Information reasonably sufficient to permit the Owner to contact the notifying party, such as an address, telephone number, and, if available, an electronic mail;

A statement that the notifying party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright Owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that the notifying party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Failure to comply with all of the requirements outlined above may result in invalidity of the DMCA notice.

Copyright infringement notifications may be addressed to the Owner’s Copyright Agent at the contact details specified in this document.

Age Restrictions

The minimum age to use our Site is 13 years old. By using this Site, users agree that they are over 13 years old. We do not assume any legal responsibility for false statements about age.

Access to external resources

Through this Website, Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third party’s terms and conditions or, in the absence of those, applicable statutory law.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

Harass or mistreat other users of our Site;

Violate the rights of other users of our Site;

Violate the intellectual property rights of the Site owners or any third party to the Site;

Hack into the account of another user of the Site;

Act in any way that could be considered fraudulent; or

Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

Firearms;

Ammunition;

Accessories; and

NFA Regulated Products.

The following services are available on our Site:

Training; Event Bookings; Firearms Transfers; Gunsmithing & Armorer Services; and Range Memberships.

The goods and services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: Membership cancellations are offered to Monthly subscribers only. During the account establishment members acknowledge that there is a cancellation fee of $40 and requires thirty (30) day notification.

Payments

We accept the following payment methods on our Site: Credit Card.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

Standard and Express delivery available from USPS, UPS, FedEx. Delivery varies by carrier and service purchased.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds

Refunds for Goods

Refund requests must be made within 30 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

Good is broken;

Good does not match description;

Good is the wrong size; or

Good does not meet the purchaser’s expectations.

Refunds do not apply to the following goods:

Sale Items;

Items sold on Consignment;

Layaway; and

Special Order or on Discount.

Refunds for Services

We provide refunds for services sold on our Site as follows:

Training and Events refunds are available to cancellations who provide notice of cancellation within the acceptable periods established by the booking terms and conditions.

Returns

Returns can be made in person at the following location(s): In-Store.

Returns can be made by mail. To return a good by mail, follow the following procedure:

Goods must be packaged in accordance with carrier regulations, and may be shipped to our retail location for processing. Returns must be in original un-destroyed packaging with a valid receipt and in like-new condition. Include receipt of postage costs during return for reimbursement, if a receipt is not present postage will not be reimbursed.

Layaways

Special Orders

Cancellations

Special Event and Private Event cancellations are acceptable within seven (7) days notice. No-Call/No-Shows will be billed in full and are not eligible for reschedule.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Disclaimer of Warranties

This Website is provided strictly on an “as is” and “as available” basis. Use of the Service is at User’s own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by User from Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet User’s requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at User’s own risk and Users shall be solely responsible for any damage to User’s computer system or mobile device or loss of data that results from such download or User’s use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with the User’s web browser, mobile device, and/or operating system. The Owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitation of Liability

Frog Bones LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site “The User” agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from:

User’s use of and access to the Service, including any data or content transmitted or received by User;

User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;

User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;

User’s violation of any statutory law, rule, or regulation;

any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;

User’s willful misconduct; or

statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Florida.

Additional Terms

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.

Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.

Intellectual property rights

Any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors.

Any trademarks and all other marks, trade names, service marks, wordmarks, illustrations, images, or logos appearing in connection with this Website and or the Service are the exclusive property of the Owner or its licensors.

The said intellectual property rights are protected by applicable laws or international treaties related to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. Such changes will only affect the relationship with the User for the future.

The User’s continued use of the Website and/or the Service will signify the User’s acceptance of the revised Terms.

Failure to accept the revised Terms may entitle either party to terminate the Agreement.

If required by applicable law, the Owner will specify the date by which the modified Terms will enter into force.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose, or subcontract any or all rights under these Terms. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.

Exception for European Consumers

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.

US Users

Each party specifically waives any right to trial by jury in any court in connection with any action or litigation.

Any claims under these terms shall proceed individually and no party shall join in a class action or other proceeding with or on behalf of others.

Contacts

All communications relating to the use of this Website must be sent using the contact information stated in this document.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(321) 312-4576

webmaster@frogbones.com

404 S Harbor City Blvd

You can also contact us through the feedback form available on our Site.

Last Updated: February 26, 2024