Owners, Managers, Staff, and Range Safety Personnel reserve the right to have Individuals or Groups removed from the Retail Store, Range Facility, Restaurant, or Property as required to ensure a safe and inclusive experience for both customers and staff.
Discounts are provided to specific groups and on a case-by-case basis. Active Military, Law Enforcement, Fire & EMS are eligible for 10% Off eligible retail products. Veterans and Retired Military, Law Enforcement, and First Responders are eligible for 5% Off eligible retail products. Service discounts do not apply to Armed Security/G License Holders, NRA Instructors, Privatized Correctional Officers, Family of Military/First Responders, Nurses/Doctors, Judges, and Commercial Pilots. These discounts are only available to eligible members who can provide the required forms of identification to verify their eligibility (Identification requirements may vary). The company doesn’t facilitate or process any pro deals or discounts established by individuals/groups directly with manufacturers. Discounts are not compounding or be used in addition to any other available discounts. All products are sold in accordance with manufacturer and vendor guidelines for Minimum Advertised Price rules.
Customers are encouraged to utilize our available layaway program. Customers are required to provide a minimum payment of 15% up front at the time of their layaway for firearms, minimum payment of 50% up front is required for NFA items. For firearms, customers have 90 days from the date of layaway to pay in full or they will be charged a cancellation/restocking fee of 30% of the total price (minus their initial layaway payment). Any remaining balance will be put on deposit in the customer’s account to be used as store credit. Customers who purchase NFA items on layaway will be charged in full 90 days after the tax stamp’s arrival. Refunds are not available to layaway items. Customers are required to provide a valid phone number, email address, and credit card to be kept on file to facilitate the layaway process and authorize the company to contact them. Customers are limited to two (2) layaways at a single time.
Special Orders are accepted on a case-by-case basis based on availability with the distributor and require Manager On Duty approval prior to processing of the Special Order. Customers are required to provide a full (100%) payment up front at the time of submission of their special order. Customers have 90 days from the date of their Special Order’s arrival to pick up their item or will be charged a 10% stocking fee. Customers who purchase NFA items will be charged a 10% stocking fee 90 days after the tax stamp’s arrival. Refunds and returns are not available for Special Order items. Customers are required to provide a valid phone number, email address, and credit care to be kept on file to facilitate the layaway process. Customers are limited to one (1) Special Order at a single time.
RETURNS & EXCHANGES
Returns must be in original undestroyed packaging with a valid receipt and in like-new condition. All ammunition and firearms purchases are final. Discounted items and items sold on sale are not eligible for returns. Items sold on consignment are not eligible for returns. Exchanges are offered on a case-by-case basis at the discretion of the General Manager.
Refunds are not available to items on Sale, items sold on Consignment, Layaway, Special Order or on Discount.
Refunds are available to cancellations who provide notice of cancellation within the acceptable periods established by the booking terms and conditions. (see Cancellations/No-Shows)
Training cancellations are acceptable with twenty-four (24) hours notice. We currently do not offer standby or waitlist opportunities, customers are serviced on a first come first served basis. No-Call/No-Shows will be billed in full and are not eligible for reschedule.
Special Event and Private Event cancellations are acceptable within seven (7) days notice. No-Call/No-Shows will be billed in full and are not eligible for reschedule.
All memberships are valid for 1 year from the date of purchase. Non-recurring memberships must be paid in full at the time of purchase and are only available in store. Annual and Monthly memberships are offered, both in a recurring billing cycle to facilitate accuracy in maintaining accountability of member’s status. Members acknowledge that there is a cancellation fee of $40 and requires 30 day notification. Memberships aren’t eligible for refund or transfer to separate individuals/accounts. Members acknowledge that a valid credit card, phone number, and email address are required for membership and authorize the company to contact them. All Members are required to comply to all retail, restaurant, and range rules and guidelines. Waivers of consent and adherence to the rules of safety and laws surrounding the sale of firearms and ammunition are required regardless of membership type or status. Members who violate the terms and conditions will be subject to cancellation of their membership.